Quality Policy
Tutt Bryant Group Limited is committed to provide products and services to our customers which are safe, of consistent high quality, of value for money, and are fully fit for purpose. We shall constantly strive to raise our standards to meet customers’ requirements and to enhance our reputation by providing exceptional customer service and after sales support and care.
Our commitment to provide quality is underwritten by our adherence to AS/NZS ISO 9001:2000 Quality Systems and the relevant state and territory guidance on the subject.
Our management systems aim to ensure that all Group activities are conducted in a planned and systematic manner to satisfy our customers’ needs. These systems include adequate training and development of our employees, together with the provision of the necessary resources to enable them to meet their responsibilities and our customers’ expectations.
We take our obligation seriously to provide quality products and service. Should our standards fall below expectations we shall welcome constructive feedback and comment to assist us to improve.
